Frequently Asked Questions
Do I need one hearing aid or two?
This depends on your hearing needs and that is determined by a thorough hearing evaluation by our hearing specialist.
Do you charge for a hearing evaluation?
No. We are proud to offer this valuable service to everyone.
How often should my hearing be evaluated?
Because hearing can change, it is recommended to have your hearing evaluated annually.
What happens during a hearing evaluation?
At this appointment you will come to one of our two convenient locations. You will be greeted by a receptionist who will let your specialist know you have arrived. You may help your self to coffee and other refreshments while you lounge in our inviting waiting area. Our specialist will call you back to our sound room, and will take a brief case history of current ear and hearing problems that you are facing. We will look in your ears. We will then proceed with the evaluation. This is when we will determine, 1. if there is a loss and 2. if it is possible to medically correct the lost or 3. if you would benefit from hearing aids. We will then explain that you will be hearing tones through a head set that we place on you. You will tell us that you hear these tones by pressing a button that we give you, or raising your hand.
After I have my hearing evaluation, if it is determined that I would benefit from hearing aids, how much is my hearing aid consultation appointment?
This appointment is also of no charge and typically happens right after your hearing evaluation.
What happens at a hearing aid consultation appointment?
At a hearing aid consultation appointment, your hearing specialist will review your hearing evaluation, and determine your best hearing solution. You will have the valuable opportunity to sample sounds through state of the art hearing aids that we have on hand programmed to YOUR hearing needs, to get an idea of how hearing better would benefit you.
Why should I bring a family member or close friend with me to my appointment?
We recommend you bring a family member or close friend with you to your appointment because you will have the opportunity to hear through hearing aids programmed to your hearing needs. Hearing a voice that you hear often or may have trouble with, is an excellent way to hear how hearing aids will benefit you!
How much do hearing aids cost?
There are several things to consider in determining the cost of hearing aids. The degree of your hearing loss, the type of hearing aid you need, the style you desire and the services you receive with the purchase of your hearing aids. Our services are outlined in the Complete Hearing Health Care section.
What is Complete Hearing Health Care?
Complete Hearing Health Care is a hearing maintenance package of unsurpassed value at NO extra charge to the client! CHHC offers to our clients:
- FREE batteries for the life of the hearing aid
- FREE in office repairs
- FREE hearing aid adjustments
- FREE quarterly hearing aid cleaning
- FREE follow up hearing screenings
- 2 year repair warranty
- 1 year loss and damage insurance
Does Insurance help pay for hearing aids?
Some insurance do. Some do not. This is a simple phone call to your insurance via the customer service number on the back of your insurance card. This is a call that we would be happy to make for you if you would like.
Do you offer financing?
Yes. For information regarding financing plans, please contact our local Hearing Professionals office for details.
Do you offer a satisfaction period?
Yes. Every hearing aid comes with a 30 day satisfaction period. (See Hearing Professionals for details)
Is there a warranty?
Yes. There is a two year repair warranty, and a one year loss and damage insurance on every new hearing aid.
Do I pay for follow up visits?
No.
